Introduction

Welcome! This is the internal documentation site for the Oral History Society website. Whether you’re a staff member, volunteer, or administrator, this is your go-to reference for everything related to managing the OHS website.

You don’t need to be technical to use this site — everything is written in plain language with step-by-step instructions.

What’s in here?

• Getting Started — how to log in, reset your password, and set up two-factor authentication. If you’re new, start here.
• Membership — guides for managing members, subscriptions, payments, and groups, for both administrators and members.
• Maintenance — routine tasks to keep the site running smoothly.
• Analytics — how to read and understand the website analytics.
• Policies — important policies covering security and how to keep OHS accounts safe.

Before you do anything else

If this is your first time accessing the OHS website admin area, please make sure you have done the following:

1. Logged in to your account
2. Set up two-factor authentication (2-FA) — this is required for all users within 72 hours of getting access

Need help?

If something isn’t covered here, or you’re unsure about anything, contact the website administrator.